Thank you for shopping with us**** We are proud of the quality of all our products and stand behind them 100%. That's why our promise of absolute satisfaction accompanies each order we ship. If, for any reason, you are not satisfied with any product or gift you order from us, call us and we will arrange to replace it, refund your money, or credit your charge card, whichever you prefer. That's a promise. 781 834 1884